Our NHS approved cloud-based solution is transforming the way GP practices and Pharmacies deliver vaccination services. Our innovative application enables you to document and record patient vaccinations remotely from any location without the need of a HSCN connection.

Key Features

HelixHub can be accessed through any modern web browser on a mobile, tablet or laptop, without the need for installing software. The system is fully mobile, enabling it to support vaccination administration with only a Wi-Fi connection or phone hotspot, connecting seamlessly to core NHS Spine services such as Personal Demographics Service (PDS) and the Immunisation History api. The software can be live in one day with minimal training necessary and has full integration with patient clinical systems including submissions to Business Services Authority for vaccination events.

In a few clicks, users can identify a patient through look up on the Spine, enter their consent, then store the information about their vaccine event. Seamless integration with the Spine ensures that this data is securely shared with other providers involved in care for that patient.

HelixHub is approved for full rollout across NHS providers, enabling healthcare providers to gain funded access to this innovative vaccination management system for providing faster, more efficient and improved care to patients. Following a successful pilot program as part of NHS England’s Autumn vaccination campaign, HelixHub administered over 268,000 vaccinations across 139 providers throughout England.

The platform’s benefits extend beyond administrative efficiency, revolutionising data entry through a simplified five-step process which takes less than 60 seconds to record COVID-19 or Flu vaccinations. Notably, users are spared from lengthy registration processes, benefiting from a modern user interface designed to accommodate accessibility standards and facilitate seamless onboarding in a matter of minutes.

Key product benefits

Versatile and frees up time

Straightforward and easy-to-use

Protected and robust

To onboard to HelixHub, simply follow this 3-step process:

Notify NHS England of your intent to move to or sign up to HelixHub (see below)
Once we are notified by NHS England of your intent to onboard to HelixHub, we will send you a welcome email asking you to fill out a simple data collection form with information that will allow us to set you up on the system and configure your site 
Before you go live, we will ask you to sign a Data Protection Agreement (DPA) and set you up with a log in for our members zone where you will find supporting information and training videos 

Notifying NHSE:

If you’re an existing site:

Request authorisation to move from your regional RVOC team (details of what to provide are below), instructions on how to do this can be found here: Looking to switch Point of Care systems - NHS Digital

Email your RVOC with the subject header “Change in Point of Care Provider Request”

Provide the following information in the body of the email:

  • Site Name
  • Site Address
  • Site ODS Code
  • Old PoC Provider
  • New PoC Provider
  • IT User 1: name, email, phone
  • IT User 2: name, email, phone

The Regional Vaccination Operations Centre (RVOC) Contact Details are:
If you’re a new site:

Contact your local SVOC notifying them of your decision to sign up to HelixHub, find the contact details for your local SVOC here: FutureNHS Collaboration Platform - FutureNHS Collaboration Platform

If you’re waiting for log in details please check your mobilisation guide or contact SVOC

For more information please contact us at: